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Return Policy

RETURN POLICY



Thank you for shopping at Limitless Office Products.  If for some reason, you are not satisfied with your purchase, you may return it in accordance with the following guidelines.

Office Supplies:

may be returned for a full refund within 30 days of the original purchase date with the original sales receipt or delivery packing list or exchanged for an identical item regardless of when you made your purchase. Supply returns without a receipt/packing list will be eligible for an exact-item exchange or a Merchandise Credit for the lowest sales price in the past 60 days. Items no longer stocked by Limitless OP will not be eligible for return.

 

Ink/Toner:

may be returned in the original, unopened packaging within 30 days of the original purchase date with the original sales receipt. Opened ink/toner or ink/toner without a receipt will be eligible for an exact-item exchange or a Merchandise Credit for the lowest sales price in the past 60 days. Ink/toner no longer stocked by Limitless OP will not be eligible for return. Due to current restrictions, Dell toner cannot be returned.



Technology Products:

can be returned in the original packaging (including all accessories and manuals) with the original sales receipt within 14 days of the original purchase date. Opened technology returned within the 14-day period with the original sales receipt will be subject to a 15% restocking fee. Defective technology items with the original sales receipt may be exchanged for the same item within 14 days of the original purchase date. Technology items consist of, but may not be limited to, computers (desktop, laptop or netbook), monitors, digital cameras, hard drives, business machines, networking equipment, projectors, cash registers, digital picture frames, shredders, telephones, computer peripherals and accessories.



Software:

may be returned in the original, unopened packaging within 14 days of the original purchase date with the original sales receipt/packing list. Opened software can only be exchanged for the identical title, with new software unsealed at the time of exchange to complete the return.



Furniture and any assembled furniture cannot be returned. Returning furniture is easy. We are happy to accept returns on stock catalog items in new condition. These items must be returned in their original packaging within 14 days. Custom or made-to-order furniture is only returnable if defective.



Refunds will be made in the same form of payment used for the purchase (checks over $250 will be refunded via a mail check to the customer). Refunds for credit card purchases will only be refunded to the same card used for the original purchase. For customers buying on account, a credit will be issued to that account.   Authorized returns without original sales receipt will be issued a merchandise credit.  Any such return is subject to verification and will require a State Identification Card, Driver’s License, Passport or Military ID. 



Limitless OP/Limitless reserves the right to deny any return.